Shipping Policy
At Modaxxi, we are committed to delivering your luggage orders safely, efficiently, and reliably. Please review our shipping policy below for full details regarding order processing, delivery times, shipping coverage, and customer responsibilities.
Free Worldwide Shipping
Modaxxi proudly offers free shipping on all orders worldwide.
No additional shipping fees will be charged at checkout. The total displayed during payment is the final amount you pay.
Order Processing
- Orders are typically processed within 1–3 business days after payment confirmation
- Orders are processed Monday through Friday
- Orders are not shipped on weekends or public holidays
- During peak seasons or promotional periods, processing times may be slightly extended
Once your order has been shipped, you will receive a shipping confirmation email with tracking information.
Estimated Delivery Times
Delivery times may vary depending on destination, customs processing, weather conditions, and local courier operations.
Standard International Shipping
Estimated delivery time: 7–15 business days
Remote or Extended Delivery Areas
Estimated delivery time: 10–20 business days
Please note that delivery estimates are provided for reference only and are not guaranteed.
Shipping Destinations
Modaxxi currently ships to most countries worldwide, including:
- United States
- Canada
- United Kingdom
- Australia
- Most European countries
- Selected countries in Asia and the Middle East
We may be unable to ship to certain locations due to shipping carrier restrictions or delivery limitations.
If you are unsure whether we ship to your region, please contact our customer support team before placing an order.
Shipping Carriers
We work with trusted international logistics providers and local delivery partners, including:
- DHL
- FedEx
- UPS
- USPS
- Local postal services
The carrier used may vary depending on destination and shipping availability.
Order Tracking
Once your order has been dispatched, tracking information will be sent to your email address.
Please allow several business days for tracking updates to appear after shipment confirmation.
Lost or Damaged Packages
Lost Packages
If your package is confirmed lost during transit, Modaxxi will offer:
- A replacement shipment
- A full refund
Damaged Packages
If your luggage arrives damaged, please contact us within 48 hours of delivery and provide clear photos of:
- The product
- Packaging
- Shipping label (if applicable)
Our support team will review the issue and provide an appropriate resolution as quickly as possible.
Customs, Duties & Taxes
International orders may be subject to customs duties, import taxes, or local handling fees depending on your country’s regulations.
These charges, if applicable, are the responsibility of the customer.
Modaxxi is not responsible for delays caused by customs inspections or import procedures.
Delivery Conditions
Please ensure your shipping address is complete and accurate before submitting your order.
Modaxxi is not responsible for:
- Delivery delays caused by incorrect shipping information
- Delays caused by customs clearance
- Carrier-related delays outside our control
- Failed deliveries due to unavailable recipients
Contact Us
If you have any questions regarding shipping, delivery status, or order tracking, please contact the Modaxxi customer support team.
We are committed to providing a secure, smooth, and reliable shopping experience for every customer.
